Our privacy policy explains what personal information we collect via our website, why we collect it, how we use it, the control you have over your personal information and the procedure we have in place to protect your personal information.

If you have any questions, comments or concerns about any aspect of this privacy policy or how we handle your information, please email us at

Who we are

Our website address is:

What personal data we collect and why we collect it

We are not interested in collecting every personal detail about you. Our main reason for collecting your personal information is to improve the services that we provide to you.

We define personal information as any information that could be used to identify you.

Information you share with us

We collect personal information you share with us when you contact us or interact with us through our website, email, phone, in person or otherwise.

Through these interactions you may share with us: your name and those of your children, address, email addresses, contact numbers and medical details that we may need to know in order to provide our services.

Contact form

When you contact us through our contact form the details you submit are stored in a database. This information is used so that we can see who has contacted us. It is not shared with third parties unless we contact you first to ask if you would happy for us to do so.

If you would rather your details are not stored in a database then contact us directly using or our telephone us rather than use our contact form.



We collect and store limited personal information and some anonymous, aggregate statistics from all visitors to our websites, whether you actively provide us with that information or just browse our website. The information we collect includes the internet protocol (IP) address of the device you are using, the browser software you use, your operating system, the date and time of access, the internet address of the website from which you link through to our website and information on how you use our website.

We use this information so that we can see how well our website is working, how it is used and what users look at most. We also use it to monitor the website’s security.

We also collect and handle information about how you engage with us outside of our websites (for example, on Google, YouTube and on social media).

This information is, predominantly, collected through our use of cookies and similar technologies.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Your IP address may be checked through an automated banned user spam detection service.